Dell Computers Christmas Spirit Shines
I’m writing this post to share a Christmas miracle with the blogosphere. A couple of weeks ago I had a wretched experience with Dell Computers (see post: Dell Stole Christmas.) Just as I surrendered to the fact that Christmas was not going to be as fun as it had in the past, a bona fide miracle came my way.
My Dell post created quite a stir, especially the custom-tweaked cartoon I made just for the occasion. I soon received an e-mail from the Social Media Manager for Dell Computers, William Blivin. As I read his e-mail, I was amazed at how little old me had actually moved someone to perform a “random act of kindness.” In these trying times, purely unselfish acts are few and far between.
I have always been a believer in karma—a “you get what you give” kind of world. The only problem is that karma works on its own timetable. I have seen really bad people seemingly get a karmic free pass, and I have to say I don’t like it. If you dispense bad energy into the universe, you’re upsetting the delicate balance on every plane, not just the physical. If energy cannot be created or destroyed and every action we take generates energy, that energy has to be out there doing something long after we release it. The act itself dictates what will be headed our way. Let’s face it, all of us could use some improvement in that area.
Dell's Social Media Manager scored one for good karma by reaching out and doing something about my holiday-spoiling event. He overnighted the part I so desperately needed. The problem was over and the holidays are back on!
Thank you, William Blivin! You gave an over-worked technician and a hard-working college student faith that there are still a few people in the world who actually care about doing the right thing.