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Top CRM News 11/21/08

http://blog.tmcnet.com/ blog/ rich-tehrani/ crm/ top-crm-news-112108.html
Here are some article flagged by my editorial team as worth reading in the CRM/contact center space. There are some great nuggets on this list and I hope you find it useful: Workforce Management Solutions Help Control Contact Center AttritionVanillaSoft Pushes the Envelope on Intuitive Call RoutingOptaros Takes Open Source CRM In-HouseLocal vs. ...
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    New Aftermarket Launches with Odd Name and Business Model

    http://domainnamewire.com/ 2008/ 11/ 20/ new-aftermarket-launches-with-odd-name-…

    No, TLDOffers.com won’t sell you top level domains. I’ve written before about new domain name aftermarkets and asked if there was room for anything to compete against the incumbents. Few people think it’s possible. Today I saw a press release for a new market called TLDoffers.com.

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    IT VARS Fly-In To Become Certified To Sell Minicom’S Centralized Remote Access & Management Solution

    http://www.pressabout.com/ index.php/ 2008/ 11/ pr/ vars-fly-in-certified-sell-m…

    VARs from all over the southwest flew in for the event to learn about KVM.net II’s innovative way of accessing and managing in-band tools like VNC and RDP with out-of-band tools like KVM, HP ILO and power, all from one portal.

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    Michael Heath, vice president federal sales for AT&T Government Solutions

    http://blog.executivebiz.com/ michael-heath-vice-president-federal-sales-for-att…

    As a 26-year veteran of the telecommunications industry, Michael Heath has pretty much seen it all. “I started just before the divestiture of the Bell System, so I’ve seen all the changes over the past 20-plus years,” says Heath.

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    NEC and NVIDIA team up to sell NVIDIA GPU computing solution

    http://www.desinformado.com/ index.php/ 2008/ 11/ 18/ nec-and-nvidia-team-up-to-…

    NEC announced today a sales partnership with NVIDIA Corporation to sell NVIDIA Tesla GPU computing solutions. The partnership enables NEC to integrate NVIDIA GPUs into its systems and offer a variety of related solutions to end customers.

  5. Photo of 65451

    The Solution-Centric Organization: Keith M. Eades, Robert Kear

    http://makemoneymyself.com/ the-solution-centric-organization-keith-m-eades-robe…

    Editorial Reviews The Solution-Centric Organization provides a comprehensive framework for moving companies away from a product/price orientation to a successful, solution-centric approach that includes sales, marketing, communication, and a problem-solving mentality.

    8 days ago by 65451 in Make Money Myself · Authority: 58
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    Mass Mail Merge - Accounts View

    http://ideas.salesforce.com/ article/ show/ 10077805/ Mass_Mail_Merge__Accounts_…

    Mass Mail Merge - Accounts View Trying to create a Mass Mail Merge from an Accounts View list. I am unable to include a Contact Name in a mail merge. My logical steps in this process would be to identify the Accounts I wish to mail merge and then identify an individual to mass mail to.

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    Who You Are, How You’re Saying It and Do They Care?

    http://www.smallbusinessbranding.com/ 1085/ who-you-are-how-youre-saying-it-and-…

    Your corporate brand essentially involves two parties - you and them. It is the key in marketing yourself to be sure that you are resonating with your target audience. It’s time that you did some key research from three strategic perspectives: ONE: Tell us - who are you? It’s important to know who you are.

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    FIELD SALES REP

    http://www.rssjobs.ie/ field-sales-rep-3-30453

    Title: Field Sales Rep · Established Telecoms / IT Company · Strong Promotional Opportunities · Excellent Remuneration package available Company: This is one of Ireland’s fastest growing ISP and broadband providers.

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    Field Sales role

    http://www.rssjobs.ie/ field-sales-role-2-30452

    Title: Business Field Sales Dublin · Leading Telecoms / IT Company · Strong Promotional Opportunities · Excellent Remuneration package available Company: This is one of Ireland’s fastest growing ISP and broadband providers.

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    Corporate Account Team Leader

    http://www.rssjobs.ie/ corporate-account-team-leader-2-30105

    Title: Corporate Account Team Leader- · Leading International Software Company · Good Opportunity for Promotion · Excellent Remuneration package in an expanding Company Company: This is one of the largest Software companies that has rapidly evolved from a start-up founded 10 years ago to a

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