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Top CRM News 11/21/08
http://blog.tmcnet.com/ blog/ rich-tehrani/ crm/ top-crm-news-112108.html Here are some article flagged by my editorial team as worth reading in the CRM/contact center space. There are some great nuggets on this list and I hope you find it useful: Workforce Management Solutions Help Control Contact Center AttritionVanillaSoft Pushes the Envelope on Intuitive Call RoutingOptaros Takes Open Source CRM In-HouseLocal vs. ...
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Right90 Gets $10M In Series C
http://www.silicontap.com/ right9_gets___m_in_series_c/ s-0017536.htmlFoster City-based Right90, a developer of software-as-a-service for sales management, said Tuesday that it has raised $10M in a Series C funding round. The round was led by Horizon Venturse, and included prior investors InterWest Partners, Shasta Ventures and U.S. Venture Partners.
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