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by Brian McCoy 1) Understand The Call Goal Before you even dial the phone, you should have a clear understanding of your call’s purpose and what your end goal is. What direction do you want your potential client to head in after the call? If you fail to plan, you won’t achieve the goal for your call.

CatScrap is having a Creative Team Call!!! And this time, it’s not just for a guest spot but for a permanent position. If you’re a fan of CatScrap then don’t miss this wonderful opportunity! I’m telling you, this team is the best that I’ve been on… everyone in the team is so wonderful and supportive, both the designers and the cts! More details below… So, still not over DSD?

As one who is always looking for an easy ‘twofer’ (whether it’s a sunscreen that moisturizes, an inside-out raincoat, or a trick or treating door-knock to recycle unused toys) I started pondering the various green Halloween campaigns I’ve been involved with on Eco Child’s Play and beyond, to see if

http://nanashi-inc.net/weblog/2008/not-as-easy-as-it-sounds/. After yesterday I have even more respect for Chairty. It was our first day on the phones yesterday and, imagine this, I didn’t get a single sale. Not a one. I was on the phones from, roughly, 2pm to 8pm, and not a single nibble.

Today, I had a missed call from +88 213 300 300. As usual with phone numbers I don't recognise I googled the number. Normally this will bring up a company website or something on Yellow Pages. Today this brought up a great website called Who Calls Me.

Cross-cultural communication blunders happen. They are part of doing international business. Fortunately it is easy to improve cross-cultural communication skills through practice. And one of the first skills you will probably get to practice first is your international phone negotiation skills.

What a great time to be in sales! I know you probably just wrote of the credibility of the rest of this post, but stick with me for a few more lines. We always talk about sales being about relationships.

What a great time to be in sales! I know you probably just wrote of the credibility of the rest of this post, but stick with me for a few more lines. We always talk about sales being about relationships.

I don’t know what it is lately, but in the past few weeks we keep getting calls, like 10 a day, from marketing companies. These companies are asking us to participate in surveys, offering us free products -in the form of “You just won a …”, or they are from auto insurance comparison companies and so on.

To what extent can emails be used in place of phone calls and face-to-face meetings when maintaining and developing relationships with clients and other important network contacts? This question is asked by someone in every group of aspiring rainmakers I work with.  Sometimes the speaker asks