Search / 316 posts tagged customer retention

Related tags:

• customer experience,
• word of mouth,
• customer loyalty,
• customer profitability,
• employee motivation,
• customer satisfaction,
• customer service training,
• customer service,
• marketing,
• sales

1. 

   The Untold Story On Customer Retention That You Must Read Or Be ...

   http://business.marc8.com/ untold-story-customer-retention-you-must-read-or-be

   The Untold Story On Customer Retention That You Must Read Or Be ... Small Business News From 24-7 Press Release Thu, 08/28/2008 - 02:00 Introductory discussion on how businesses lose money by neglecting their customers and what they can do about it.

   1 day ago in Business Finance & Economy | business.marc8.com · Authority: 72
2. 

   How your top 10 clients can impact your disaster recovery

   http://www.rescuemarketing.com/ blog/ 2008/ 08/ 26/ disaster-recovery/

   Yesterday’s mini-rant about the Flip (which I otherwise *really* like) codec thing aside, our disaster series continues today with a discussion about planning for your disaster recovery - before things go bad.

   7 hours ago by mriffey in Small Business Marketing, Operations and Strategy | Mark Riffey's Business is Personal · Authority: 71
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   Videos about customer retention

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   Planning for the train wreck before it happens

   http://www.rescuemarketing.com/ blog/ 2008/ 08/ 22/ getting-clients-back/

   Step one after the fire is out or the flood waters have receded (or both) - if you haven’t already done so - is implementing your comeback plan. Notice that I said implementing the comeback plan, not making it. When times are hectic and the ceiling is dripping with smoky water, your mind isn’t going to be in a place where you can make a solid plan for recovery.

   3 days ago by mriffey in Small Business Marketing, Operations and Strategy | Mark Riffey's Business is Personal · Authority: 71
5. 

   Customer Experience Management: Rx for the Top and Bottom Lines

   http://www.crmbuyer.com/ rsstory/ 64234.html

   CEOs across companies and industries have become focused in 2008 on the critical role that customer experience plays in keeping their companies competitive and driving profitability. These same CEOs are challenging their CMOs to move beyond CRM to Customer Experience Management, which takes an

   8 days ago in CRM Buyer: CRM News and Information for System Purchasers · Authority: 178
6. 

   Customer Experience Management: Rx for the Top and Bottom Lines

   http://www.frenzycommerce.com/ 2008/ 08/ 21/ customer-experience-management-rx-f…

   Customer Experience Management: Rx for the Top and Bottom Lines August 21st, 2008 CEOs across companies and industries have become focused in 2008 on the critical role that customer experience plays in keeping their companies competitive and driving profitability.

   8 days ago in E-Commerce Blog · Authority: 24
7. 

   How’s That 2009 Marketing Plan Coming?

   http://www.1to1media.com/ weblog/ 2008/ 08/ hows_that_2009_marketing_plan.html

   Keeping up with the speed of change today is no easy task. Neither is combining short-term flexibility with long-term strategic planning. Keeping tabs on trends can help. Richard Feldman, managing partner of Source Marketing, offered 10 trends that may impact marketing in the coming year—and after—during a session at DM Days New York.

   15 days ago by 1to1media in Think customers: The 1to1 Blog · Authority: 45
8. 

   Social Media as a Customer Retention Tool

   http://www.1to1media.com/ weblog/ 2008/ 08/ social_media_as_a_customer_ret.html

   If you have any doubts about social media’s business value, let me dispel them for your now. Although social networks and online communities and the like may not drive immediate sales or help you hit your quarterly earnings targets, they can absolutely help you build customer engagement (thus long-term

   16 days ago by 1to1media in Think customers: The 1to1 Blog · Authority: 45
9. 

   Going Online for Multi-Level Marketing

   http://www.articlesmax.net/ 4472/ 1609/ going-online-for-multi-level-marketing/

   The internet has given people the opportunity to exchange information and do business. This is evident in the number of sites that auction buy or sell goods, which has customers both here, and abroad. Studies have shown that only 3 to 5% of those who decided to do MLM online have succeeded.

   27 days ago in Articlesmax.net · Authority: 29
10. 

    Last Gasp

    http://www.my-creativeteam.com/ blog/ ?p=790

    A couple of recent news stories have me thinking about the death of certain types of companies. First we had the story about PRNewswire vs. HARO. Briefly, HARO (Help A Reporter Out) is a new model using the power of social networks to pair sources with journalists at no cost to sources.

    27 days ago in THINKing · Authority: 72
11. 

    Customer Retention: Make your emails as sticky as cotton candy

    http://blog.premiereglobal.com/ 2008/ 07/ 30/ customer-retention-make-your-email…

    Customer Retention: Make your emails as sticky as cotton candy Jul 30, 2008 Cotton candy wrapped around those big paper cones was such a summertime treat when I would go to fairs and festivals. So sweet, so good, so sticky. You knew when you had too much but eventually went looking for more.

    30 days ago by Dguthrie in PgiConnect | Blog · Authority: 1

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