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Democrats, Republicans and National News Media Must Convert to Online Research
http://www.tomhcanderson.com/ 2008/ 08/ 30/ democrats-republicans-and-national-n…

Online Research Best, IVR Second Best, Telephone Third Inside Research (IR) today helped confirm what I have always known to be true. Online research is better than traditional research methodologies for more reasons than speed and cost.

8 days ago in Tom H. C. Anderson - More Than Market Research — Anderson Analytics’ Information Advantage · Authority: 21
SpeechTEK 2008 Implementation Award Goes To Angel.com Wins 2008
http://snapvoip.blogspot.com/ 2008/ 08/ speechtek-2008-implementation-award.html

McLean, Va. – August 22, 2008 – Angel.com, the leading provider of on-demand call center and Interactive Voice Response (IVR) solutions, announced today that it has won a 2008 Speech Industry Implementation Award for the success of its IVR solution for the International Republican Institute (IRI).

13 days ago by ravenii in VOIP IP Telephony · Authority: 46
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Videos about IVR
Fonolo Exposes Deep Dialing APIs, Adds SIP Support
http://phoneboy.com/ 2447/ fonolo-exposes-deep-dialing-apis-adds-sip-support

Fonolo, the company that allows you to cut through the interactive voice respones mazes companies put up, has exposed this “deep dialing” functionality in an API. The API allows you to: Search Fonolo’s directory of companies; Display the full text of the phone menu for a selected company; Initiate a Deep Dial process to any node in the phone menu; I don’t get it.

15 days ago by phoneboy in The PhoneBoy Blog · Authority: 105
Prophecy 9 a support for Mac Os X and Linux
http://motd.ambians.com/ news/ prophecy-9-support-mac-os-x-and-linux

Voxeo's new platform for speech uses the power of open standards and agile innovation to make telephony applications easy to create and deploy NEW YORK, USA: Voxeo Corporation, a provider of IVR and VoIP ...

18 days ago in Linux/Unix News | motd.ambians.com · Authority: 20
Here’s one way to institutionalize great service
http://smartenoughsystems.com/ wp/ 2008/ 08/ 18/ heres-one-way-to-institutionali…

Here’s one way to institutionalize great service. David Rance had a nice piece on CustomerThink called Great Service Has to Be Institutionalized if It Is to Become the Norm. In this post he identifies decision making as important, which I think is true. Now his focus is on culture (very important) but mine is different.

20 days ago in Smart (Enough) Systems, the blog · Authority: 66
KongZhong's Revenue Up, Fueled Little By Mobile Advertising In China
http://www.chinatechnews.com/ 2008/ 08/ 15/ 7264-kongzhongs-revenue-up-fueled-li…

Chinese wireless value-added services firm KongZhong (KONG) announced its unaudited second quarter 2008 financial results and says total revenues increased 10% sequentially to USD23.52 million. Total WVAS revenues for the second quarter increased 9% sequentially to USD23.13 million.

24 days ago in ChinaTechNews.com - The Technology Source for the Latest Chinese News, Information, and Commentary on Internet, Computers, Digital, Science, Electronics, Law, Security, Software, Telecom, and Wireless Industries · Authority: 255
Adding Voice to your Business Process means huge ROI
http://www.sipy.net/ 2008/ 08/ 14/ adding-voice-to-your-business-process-means-h…

I wanted to share a quick story of one of our customers. They write software that (among other things) manages shifts for busy and complicated work environments. In the past, when people couldn’t make it into work for any reason, someone had to guess who might be available, look up their contact

24 days ago in Sipy, VoIP news · Authority: 15
Adding Voice to your Business Process means huge ROI
http://public.ifbyphone.com/ blog/ ivr-solutions/ adding-voice-to-your-business-…

I wanted to share a quick story of one of our customers. They write software that (among other things) manages shifts for busy and complicated work environments. In the past, when people couldn’t make it into work for any reason, someone had to guess who might be available, look up their contact

24 days ago in Ifbyphone Blog · Authority: 21
Audrey Audix on CNBC
http://blog.tmcnet.com/ blog/ rich-tehrani/ avaya/ audrey-audix-on-cnbc.html

I am a huge CNBC and Larry Kudlow fan (he should be president IMHO) so when I heard that Audrey Audix otherwise known as Lorraine Nelson will be the voice behind a bunch of CNBC Larry Kudlow ads, I thought it was great news. Contrats to Audrey/Lorraine and CNBC for choosing a great voice for their ad campaign.

26 days ago by rtehrani in Communications and Technology Blog - Tehrani.com · Authority: 173
My First Exposure To ifbyphone
http://www.daviddalka.com/ createvalue/ 2008/ 08/ 10/ my-first-exposure-to-ifbyp…

Last week, Andy Abramson from Communicano invited me to an intimate breakfast that included developers from multiple countries, executives from ifbyphone (and fonolo) and venture capitalists. Wonderful food, content and people made for an outstanding conversation!

28 days ago by daviddalka in David Dalka - Creating Revenue and Retention - Chicago GSB MBA · Authority: 102