11,116 posts tagged Customer Service
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Customer Service Hoops
Dear companies providing customer service: Yes, I know it's cheaper that I use your website, and I'm really smart, so normally your website might even be a viable option, even though it's laid out like crap, and it's not exactly intuitive, and it doesn't answer questions the way I wish they would be asked.
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Not Your Kuwait Driver’s License
http://intlxpatr.wordpress.com/ 2008/ 05/ 17/ not-your-kuwait-drivers-license/Earlier this year, I wrote about getting my Kuwait Driver’s License never thinking I would be going through the process again this year here in Seattle. I know it sounds crazy, but it just didn’t occur to me that the license might expire.
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A Telcom's CRM System Shouldn't Add Static to the Contact Center
http://www.customerthink.com/ article/ dont_add_static_contact_centerA Telcom's CRM System Shouldn't Add Static to the Contact Center [Marketing] Andrew Rudin Before you launch a campaign, make sure your reps have everything they need to help those who respond. Get on the Phones and Let Your Customers Tell You What You Don't Know About Your Business [CRM] Melissa
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What Else Can You Do for Me? Nothing!
http://www.customerthink.com/ article/ what_else_can_you_do_me -
Customer Service: Bad & Good
http://leendadll.vox.com/ library/ post/ customer-service-bad-good.htmlBad: BestBuy. I have major attitude about being given a receipt that promises a discount for filling out a survey, then the discount coupon page doesn't work (has happened with about 4 surveys). It would be alright if their customer service would apologize & rectify the problem but, instead, they completely ignored my online complaint.
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How is SaaS different from ASP of the past?
http://www.krishworld.com/ blog/ cloud-computing/ how-is-saas-different-from-asp…As cloud computing grows and matures, there are many vendors who venture into Software as a Service model (SaaS) targeting small and medium businesses. Recently, I was talking to a CEO of a small firm from across the world and he asked me the difference between SaaS and ASP (Application Service Providers) of the previous decade.
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surprised that I am surprised >>
http://dgthekneelo.blogspot.com/ 2008/ 05/ surprised-that-i-am-surprised.htmlsurprised that I am surprised >> I mentioned before this week that I have been having trouble with my phone (a blackberry) in fact it stopped working completely today. and after restoring the operation system as well as trying to diagnose the problems myself with it without any luck.
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Why I bank at Associated Bank
http://www.saywhatithink.com/ ?p=62I have been banking with Associated for almost 3 maybe 4 years. I am very happy with their customer care, and how they have handled my accounts. I would consider them to be a Outer Banks because their attitude is like a small town bank. Last night I was talking to my mechanic friend, who I been helping in exchanged for labor payments.
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Customer Service Representative
http://nextravels.com/ career/ ?p=27911Reference: DF10563665. Category: Administrative/Clerical. Duration: Temporary. Rate: . City: Neenah, State: Wisconsin, Country: United States. Description: The Sales Representativeandamp;#180;s role is to contact established accounts to increase sales of products.
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4 Easy Steps to Better Online Customer Support
http://www.helpdeskremedy.org/ 4-easy-steps-to-better-online-customer-support.ht…4 Easy Steps to Better Online Customer Support May 16th, 2008 Customer support is very important when you’re running a business, whether your business is on or off the net. If your customer support is hopeless, you’ll soon find your customers running away from you and worse, telling others to stay away too.
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More bad signs....
http://www.coffeechick.com/ main/ 2008/ 05/ more-bad-signsSo, the monitor we got to replace the monitor that broke [because we didn't think the other one would ever reappear]...broke. Which tells me a lot about why Acers are always on sale. And we sent it in. And today, I get a call from someone -- I never got her name, [...]
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