4 blog reactions to http://www.RETAILCONTRARIAN.COM/2008/04/50-ways-to-impr.html

for customers.  Most retailers set the thermostat at what’s comfortable for the employees. 4. Acknowledge your customer’s children. 5. Offer to gift-wrap purchases if you already know it is a gift.  Don’t wait for your customer to ask. Read More..

bloggers I started a conversation with back when I began this blog at the end of 2006 (he has also been one of those trying to get me to start Twittering - I am getting closer, Doug!). Doug’s post is a great list from another Doug, Doug Fleener at Retail Contrarian, sharing 50 ways to improve the customer experience (note - there are actually 51 - added value).  This is near and dear to my heart!  Most of these apply directly to retail and consumer-based businesses, but they should also be considered for

Retail Contrarian

offers