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No Beep, No Cry
http://www.lockergnome.com/ nexus/ windows/ 2007/ 11/ 07/ no-beep-no-cry/
This week a quietly panicked new customer called for help. She uses her computer for business and for club duties. For some time it had been suddenly stopping, but she rebooted and it would work for a while so she pressed on. Finally her computer simply gave up the ghost. She heard about me from some friends and decided to call. "I'm flattered to be on a recommendation list for repairs since my specialty is tutoring, but why call now?" "It changed," she said, "and now it won't boot at all." "What brand is it and what system are you running?" "It was made for me by a guy, and it has -- let me see -- Windows XP." That narrowed it a bit.
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